Magda, UK Office November 05, 2018 11:00 We aim to process all online returns within 3 working days. We'll notify you by email once the return has been processed. Request submitted you can see all your submitted requests by clicking here Related articles Contact Us Have you received my online return yet? Do I have to pay to return an item? Online Returns Do you offer extended returns for Christmas? 0 comments Article is closed for comments.