UK Delivery information

All of the information on this page is for our UK site.

If you are ordering from outside of the UK, please pop over to your country's website by scrolling to the bottom of the page and clicking your region's flag.

May Bank Holiday exceptions

Anything ordered after 11am on Friday will be delivered the following Tuesday, unless Guaranteed Saturday Delivery is chosen at checkout.

UK Standard Delivery - Free

DPD Free Next Day Delivery

Our standard delivery takes between 1-2 working days.

Next-Day Delivery Guaranteed - £6.00

DPD Next Day guaranteed before 12.00 pm

For all orders placed before 12pm Monday-Thursday. The Channel Islands, Isle of Man, Northern Ireland, Scilly Island, and the Scottish Highlands and Islands excluded.

Saturday Delivery Guaranteed - £8.00

DPD Saturday Delivery guaranteed before 12.00 pm

For all orders placed before 11 am Friday. The Channel Islands, Isle of Man, Northern Ireland, Scilly Island, and the Scottish Highlands and Islands excluded.

Tracking

Once we've shipped your order you will receive an email from us with your tracking number and receive regular updates regarding your delivery. You can also choose to sign up for SMS alerts. 

If it has been more than 24 hours since you ordered and you haven't received any information regarding your order, please contact us

Please note that our warehouse does not operate over the weekend and orders placed over the weekend will be dispatched on Monday morning.

Delivery Exceptions

For those of you that live in the more scenic parts of the UK, there are some exceptions.

The below areas are excluded from guaranteed next day delivery:

Northern Ireland, Scottish Highlands - AB36-38, AB55-56, FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40, PH19-26, PH30-41, PH49-50, Scottish Islands - HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49 PA60-78 PH44-44 ZE1-3

BFPO/APO Addresses

We are sorry but we do not currently ship to BFPO and APO addresses. 

Packaging

All of our deliveries come in durable paper packaging that is fully recyclable.

We remove the polybags on all of our products if not required for protection and these are then sent to a specialist recycling facility, where they are given a second life.

Please consider how you could re-use the packaging you have received rather than simply dispose of it. If you cannot reuse it for any reason, please recycle.

You can find more information about recycling here