To keep your equipment in working order for as long as possible we offer a variety of services which are carried out in our head office workshop; including an in-house wash and dry service for all of our down products.
Rab® down products can be home cleaned, however this is a difficult and time-consuming job as the drying process can take several hours. Therefore, for the best chance of restoring the down to its original performance we recommend having it professionally cleaned.
Please note that we will only clean Rab® products and any damage will need to be repaired before washing. Please send us your item in good time before it is required for a trip, especially during autumn and winter when we experience the greatest demand on this service.
We cannot guarantee that washing will remove all stains from lightweight technical fabrics but we can assure you that the down inside will be clean and loft well.
Do not wait until your item is heavily soiled before sending it to us as it will not only have impaired the performance of your item but it may be returned to you at your cost.
We aim to process all washes within 15 working days but this may take longer during busy periods.
If you wish to take advantage of our cleaning service, please fill out the below form. Our cleaning team will then get back to you with a confirmed price and an address for you to send your Rab® down product to.
Please note we currently have a 3 to 4 week turnaround in our Wash Center.